Creating a strong team culture goes beyond hiring skilled technicians—it’s about building an environment where employees feel valued and aligned with your shop’s vision. This session covers six key areas: hiring for cultural fit, effective onboarding, strong leadership and communication, accountability systems, promoting work-life balance, and team-building activities. Together, these elements boost engagement, trust, and retention, helping your shop become a place where top talent thrives, and teamwork drives long-term success.