The way customers find and choose auto repair shops is changing fast—and AI is driving the shift. With AI-powered search engines, voice assistants, and predictive algorithms, customers no longer just “Google” a shop—they’re being directed to specific businesses based on AI-driven recommendations. If your shop isn’t optimized for how AI selects businesses, you’re already losing potential customers. This session will teach shop owners how to stay ahead of AI-driven customer behavior and ensure their shop shows up when and where it matters most.