If your shop struggles with retention, performance, or engagement, the issue likely lies in your culture—not your team. This session challenges shop owners to take accountability, stop blaming today’s workforce, and start leading effectively. You'll learn how leadership mistakes hurt your business, how to build real accountability, and how ABR Houston built a loyal, high-performing team. Culture isn’t perks—it’s how your team feels daily. If you're ready to stop making excuses and lead a winning team, this session is for you.