How Can This Be Wrong?
Date & Time
Saturday, September 14, 2024, 12:30 PM - 1:30 PM
Todd Hayes

Are traditional ways of doing business in the auto repair industry to blame for a lot of the challenges shop owners face? In this session, you’ll learn to see auto repair not just as a business, but as a lifestyle. Attendees will learn 10 key principles proven to improve customer service and retention processes. By embracing these strategies, you'll not only boost your business but also cultivate enduring customer relationships.