Winging it isn’t a training strategy. In this session, discover how the best shops use SOPs, checklists, and documented workflows to onboard faster, train smarter, and boost technician performance across the board. Whether you’re hiring green techs or helping seasoned pros level up, you’ll learn how to create a process-driven culture that supports consistency, accountability, and growth. If you're tired of answering the same questions—or watching your team make the same mistakes—this one’s for you.