Pat Johnson is the Head of Customer Experience at Rilla, the pioneering virtual ridealong platform that is transforming the way sales teams improve performance. With a sharp focus on elevating customer outcomes, Patrick leads Rilla’s efforts to empower contractors and business owners with the tools and insights they need to drive growth and excellence.

Before stepping into his current leadership role, Patrick served as a Customer Success Manager at Rilla, where he worked hands-on with hundreds of contractors across the world. His experience spans collaborations with top-performing home builders and specialty contractors, providing him with a deep understanding of the unique challenges and opportunities in residential services and construction.

Today, Patrick is focused on helping business owners enhance their sales coaching strategies using conversational intelligence and data-driven feedback.